Understanding Delivery at Ageless You - Information
Within New Zealand, all items from Ageless You will be shipped via our track + trace service provided by our courier. You can typically expect delivery within 2-3 working days, though rural deliveries may take a bit longer. Orders are usually dispatched within 24 hours, and once shipped, we cannot alter the delivery.
Please ensure that your address details are accurate and complete. Ageless You is not responsible for deliveries to incorrect addresses. In the event of an incorrect address entry, we are not obligated to resend the order at our expense.
For international purchases, please note that Ageless You is not responsible for taxes, customs charges, duties, and restrictions that may apply and vary from country to country due to the importation of certain products. Standard post for international orders is not tracked, and Ageless You holds no liability for misplaced or undelivered parcels. The option of a track + trace courier is available for Australia.
If you have any shipping or order-related queries, please don't hesitate to contact us at lou@agelessyou.co.nz.
New Zealand Shipping Rates:
- Orders under $99 – Free Shipping
- Orders over $99 – $6.50 flat rate shipping
- Delivery within 3-4 business days (Tracked)
Australia Shipping Rates:
- International Post – $11.00, delivery within 15 working days (Tracked)
- International Courier – $20.00, delivery within 10 working days (Tracked)